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The Cross Keys
The Cross Keys (collectively referred to as ‘The Cross Keys’, ‘Cross Keys Fireworks’, ‘we’, ‘us’ or ‘our’) respects your privacy and is committed to protecting your personal data.
The Cross Keys is the data controller of, and responsible for, your personal data processed through the use of our website.
Full name of legal entity: The Cross Keys Pulloxhill
E-mail address: [email protected]
Postal address: The Cross Keys, Pulloxhill, Beds, MK45 5HB
At any time, you have the right to make a data protection complaint to the relevant supervisory authority. However, before doing so, we do request that you contact us in the first instance to provide us with an opportunity to resolve the matter.
If we have been unable to resolve your concerns and you wish to lodge a complaint with a supervisory authority, these are:
• Information Commissioner’s Office (www.ico.org.uk) – for the UK
What we collect:
We may collect the following information:
Contact information including email address and telephone number
Location address demographic information such as postcode, preferences and interests
The Cross Keys (or Cross Keys Fireworks) is not the data controller for ticket payments made over the internet. Some contactless payments are processed in the UK via Zettle by PayPal. Please see their respective websites for more information about the way these companies process your personal data.
2. The data which we collect about you
Personal data means any information about an individual from which that person can be identified. It does not include data where identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you; which we have grouped together as follows:
• Identity data includes first and last names, and images captured on CCTV.
• Contact data includes postal address, e-mail address and telephone number(s).
• Financial data is not held or stored by The Cross Keys it is passed straight to our merchant payment provider.
• Transaction data includes details about payments for our products or services.
• Technical data includes Internet protocol addresses, location data, browser plug-in types and versions, operating system/platform and other technology on the devices you use to access our website or to use
• Usage data includes information about how you use our website. We do not collect any special categories of personal data about you (this includes details about your race, ethnicity, religious/philosophical beliefs, sexual orientation, political opinions, health and genetic/biometric data).
Disclosures of your personal data
We may share your personal data with the parties listed below:
External third parties:
o Resdiary – third party which administers table/event bookings
o WorldPay – merchant payment provider
o Health and safety consultants which provide services for incident-reporting and investigating
o The Health and Safety Executive, local authorities, HMRC, law-enforcement agencies and any other central or local government bodies (in certain circumstances), where we are required to provide personal data to comply with our legal obligations or where it is requested and we may lawfully disclose it such as for the prevention and detection of crime or to report serious health and safety incidents
Any payment transactions carried out by us or our chosen third-party provider of payment-processing services will be encrypted.
What we do with the information we gather:
We require this information to understand your needs and provide you with services, and in particular for the following reasons:
Internal record keeping:
We may use the information to contact you about our products and services you are interested in or events you are planning.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We use the free Google Analytics tool (see http://www.google.com/intl/en_uk/analytics/) to collect and analyse site statistics. Google Analytics uses persistent cookies to track data. These cookies do not collect any personally identifiable information and are only used for the statistical collection of data such as visits and page hits. Google Analytics’ cookies store IP addresses but we cannot link those addresses to any individual or path through the website. Google uses the cookies to read information and evaluate visitors’ use of the website in the form of statistical reports that we can access. The Google Analytics’ code is incorporated into our site’s code so that our site serves the cookies, but Google has access to the cookies. You can stop being tracked by Google Analytics across all websites by going to Google’s site at:http://tools.google.com/dlpage/gaoptout.
Google Analytics’ terms require us to reproduce the following wording in this policy:
Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
Whenever you contact us via email, your email and details will be kept for up to 6 months, at which point unless requested earlier, this information will be deleted.
Should you wish your contact information/email address deleted earlier than 6 months, you may contact us at [email protected] to delete this infomation.
We will not sell, distribute or lease your personal information to any third parties at all.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Cross Keys, Pulloxhill, Beds, MK45 5HB.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.